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Alerts | Important Information From Walden Savings Bank
4/11/2017
GOOD FRIDAY HOURS
All offices of Walden Savings Bank will close at 3:00 PM on Friday, April 14, 2017, in observance of Good Friday. Business customers utilizing Remote Deposit Capture should have all items processed by 2:00 PM on Friday, April 14 to allow time for posting.
1/24/2017
Delayed Opening for 1/24
Due to the inclement weather and poor travel conditions, all Walden Savings Bank branch locations will delay opening until 10 a.m. on Tuesday, January 24, 2017.
1/9/2017
Closed Martin Luther King Jr. Day
All Walden Savings Bank branch locations will be closed Monday, January 16 in observance of Martin Luther King Jr Day. All branch locations will resume normal operating hours on Tuesday, January 17.
10/31/2016
Follow us on Instagram
Check us out on Instagram for some great news and events. @waldensavingsbank
9/21/2016
Keep up with WSB
Be sure to like us on Facebook and follow us on Twitter to keep up with all the latest WSB news and events!
8/31/2016
Closed September 5th
As a reminder, all Walden Savings Bank locations will be closed on Monday, September 5th in observance of Labor Day.
7/5/2016
Be Aware!
As a reminder, Walden Savings Bank will never call or email our customers asking for personal, account or debit card information. If approached, you should not provide any of this information. If you have any questions regarding your Walden Savings Bank account, please call our Customer Contact Center, (845) 457-7700, Option 3 or info@waldensavingsbank.com.
6/29/2016
Holiday Hours- July 4th
Happy Fourth of July! As a reminder, all Walden Savings Bank locations will be closed on Monday, July 4th in observance of Independence Day.
6/29/2016
Holiday Hours- July 4th
Happy Fourth of July! As a reminder, all Walden Savings Bank locations will be closed on Monday, July 4th in observance of Independence Day.
5/24/2016
Memorial Day 2016
Walden Savings Bank would like to take a moment to remind you that all of our locations will be closed on Monday, May 30, 2016 in observance of Memorial Day.
5/17/2016
Final Day for Nominations, Vote Today!
Final Day for Nominations, Vote Today! In 2015, we were humbled to be selected as Best Bank, Best Mortgage Company and a Winner for Financial Planning in the Times Herald Record Reader's Choice Awards. We would be honored if you would consider nominating us again this year. Please visit www.recordonline.com/choice and nominate us under "Professional Services". Thank you so much! • Bank- Walden Savings Bank • Mortgage Company- Walden Savings Bank • Financial Planning- Walden Investment Services
5/16/2016
Enrolling for e-statements is easier than ever! Sign up today...
Want to get more organized? we can help! Sign up for e-statements to have your monthly statements and check images available online. It's easy to get started. Simply click on the icon above for more information.
4/26/2016
Walden Branch Access- April 27, 2016
We have been notified that the Village of Walden will be closing Bank Street on Wednesday, April 27th to repair a water main. Customers may still access the branch parking lot via High Street. We apologize for any inconvenience.
4/25/2016
Now Open in the Village of Montgomery!
We are excited to inform you that we are NOW OPEN at our new Village of Montgomery branch located at 21 Union Street! Please be sure to mark your calendars for the grand re-opening celebration on Friday, May 13th, followed by a community shred day on Saturday, May 14th! More details coming soon...
4/15/2016
We're of the Move...
We are excited to inform you that we are moving from our current Village of Montgomery branch located at 99 Clinton Street to 21 Union Street! Our new location, which is directly across the street, will offer more convenient parking along with a drive up teller window. As part of this move, on Saturday, April 23rd our 99 Clinton Street location will be closed and we will reopen at 21 Union Street on Monday, April 25th. Be sure to mark your calendars for the grand re-opening celebration on Friday, May 13th, followed by a community shred day on Saturday, May 14th! More details coming soon...
3/18/2016
Good Friday Hours
All offices of Walden Savings Bank will close at 3:00 PM on Friday, March 25, 2016, in observance of Good Friday. Business customers utilizing Remote Deposit Capture should have all items processed by 2:00 PM on Friday, March 25th to allow time for posting.
2/17/2016
Want to get more organized? We can help...
If one of your New Year's resolutions was to get more organized, we can help! Sign up for e-statements to have your monthly statements and check images available online. It's easy to get started. Simply click on the icon above for more information.
2/11/2016
President's Day
Walden Savings Bank would like to take a moment to remind you that all of our locations will be closed on Monday, February 15, 2016 in observance of President's Day.
1/15/2016
Martin Luther King Jr. Day
Walden Savings Bank would like to take a moment to remind you that all of our locations will be closed on Monday, January 18th in observance of Martin Luther King Jr. day.
1/6/2016
Be Aware
As a reminder, Walden Savings Bank will never call or email our customers asking for personal, account or debit card information. If approached, you should not provide any of this information. If you have any questions regarding your Walden Savings Bank account, please call our Customer Contact Center, (845) 457-7700, Option 3 or info@waldensavingsbank.com.
12/24/2015
Holiday Hours
Walden Savings Bank would like to take a moment to remind you of our holiday banking schedule for the remainder of the year. All branch locations will close at 3:00 P.M. on Thursday, December 24 and Thursday, December 31, and will be closed all day on Friday, December 25 and Friday, January 1, 2015. Business customers utilizing Remote Deposit Capture should have all items processed by 1:00 P.M. on December 24 and December 31 to allow time for posting. We wish you all a very happy holiday season.
4/9/2015
BE AWARE
As a reminder, Walden Savings Bank will never call or email our customers asking for personal, account or debit card information. If approached, you should not provide any of this information. If you have any questions regarding your Walden Savings Bank account, please call our Customer Contact Center, (845) 457-7700, Option 3 or info@waldensavingsbank.com.
4/2/2015
Good Friday Hours
All offices of Walden Savings Bank will close at 3:00 PM on Friday, April 3, 2015, in observance of Good Friday.
12/17/2014
Holiday Hours
Walden Savings Bank would like to take a moment to remind you of our holiday banking schedule for the remainder of the year. All branch locations will close at 3:00 P.M. on Wednesday, December 24 and Wednesday, December 31, and will be closed all day on Thursday, December 25 and Thursday, January 1, 2015. Business customers utilizing Remote Deposit Capture should have all items processed by 2:00 P.M. on December 24 and December 31 to allow time for posting. We wish you all a very happy holiday season.
9/26/2014
BASH REMOTE CODE EXECUTION VULNERABILITY
You may have heard the announcement of the BASH remote code execution vulnerability. The bug affects Unix-based computer operating systems such as Linux and Mac OS X. Exploitation of this vulnerability may allow a compromise to the computer and any data stored/processed by it, or cause a loss of service. As the media is elevating the news about this bug, we felt it was important for you to be aware that we are aware of it and we have no reason to believe that there is an impact to our systems, to include internet banking. We will continue to monitor the situation and will take all necessary steps to protect your data.
9/10/2014
MESSAGE TO HOME DEPOT CUSTOMERS ABOUT NEWS REPORTS OF A POSSIBLE PAYMENT DATA BREACH
Home Depot is looking into some unusual activity that might indicate a possible payment data breach and they're working with their banking partners and law enforcement to investigate. They know that this news may be concerning and Home Depot apologizes for the worry this can create. If they confirm a breach has occurred, they will make sure their customers are notified immediately. For now, you should know the following: First, you will not be responsible for any possible fraudulent charges. The financial institution that issued your card or Home Depot are responsible for those charges should they confirm a breach. Make sure you are closely monitoring your accounts and reach out to your card issuer should you notice any unusual activity. If they confirm a breach, they will offer free identity protection services, including credit monitoring, to any potentially impacted customers. They're working hard to get you the information you need as quickly as possible and will continue to provide updates as they learn more. If you have any questions, please call Home Depot Customer Care at 1-800-HOMEDEPOT (1-800-466-3337).
7/15/2014
FIVE TRAVEL SCAMS
These days, you can’t travel on either business or vacation and let your electronic guard down. Here are a few popular scams you need to watch out for. 1). Fake Free Wi-Fi Network that you find when you look for access to your account. It has the hotel's name, but the scammers are listening in on the traffic. Verify with the hotel before you logon on to "free Hotel Wi-Fi." 2). Fake Software Update where a traveler attempting to set up a hotel internet connection sees an "Update-popup" for a popular software product. Click on it and malware installs. Always update laptops before you leave and never update while you travel. 3). Pizza Delivery Scam where you find a flyer slipped under your hotel door. When you call to order, they take your card data but never deliver because the flyer was a scam. Get food recommendations from the concierge! 4). An ATM Security Team is warning about new ATM skimmers that are almost impossible to detect with the naked eye. Thanks to a slimmed-down profile, the devices sit within the throat of an ATM card slot, capturing data when a traveler slides their card inside. A spy camera then tapes the customer as they enter their PIN number on the keypad. Especially when on the road, COVER YOUR HAND WHEN TYPING IN THE PIN! 5). Late Night Hotel Front Desk Call where you get a call alerting you there is a problem with your credit card and please verify the number. Except it's a scammer who now has your number or perhaps just skimmed your card at the ATM and needs some more info to make a fake duplicate card so they can grab the maximum cash. Especially when you travel, never give out credit card information if you did not initiate the call.
6/13/2014
Traveling?
Please contact us if you plan to use your Walden Savings Bank Debit card while traveling outside your home state. Security restrictions may be in place to protect you from fraudulent activity on your card. Please make sure to update your contact information when notifying us.
4/14/2014
Heartbleed Virus Security
Walden Savings Bank does not use Open SSL which is associated with the Heartbleed Virus that is currently being discussed in the media. Therefore, your internet security has not been affected.
3/28/2014
Windows XP Support
On April 8, 2014, support and updates for Windows XP will no longer be available. All security updates and technical support will cease. Additional details and helpful information is available at http://www.microsoft.com/en.us/windows/enterprise/endofsupport.aspx.
2/3/2014
Ulster County Sales and Use Tax Increases
On February 1, 2014, Ulster County increased its Sales and Use tax rate to 8%. It had previously been lowered to 7% on December 1, 2013. For more information, visit http://www.tax.ny.gov/pdf/2014/st/st14_1.pdf.
11/15/2013
Star Exemptions
Attention all NYS Homeowners! New legislation requires all homeowners currently receiving a Basic STAR exemption to re-register with the New York State Tax Department in order to receive the exemption in 2014 and subsequent years. Follow this link to register online http://www.tax.ny.gov/
4/3/2013
Newly Designed Monthly Statements
You asked, we listened! Be on the lookout for our newly designed monthly statements during the month of April. We are confident that you'll find the new layout both appealing and easier to read!
3/25/2013
Good Friday
All offices of Walden Savings Bank will close at 3:00 p.m. on Good Friday, March 29, 2013.
2/14/2013
Opening at 10 a.m. Feb. 14
All Walden Savings Bank Branch locations will open at 10 a.m. on Friday, February 14, 2014.
2/9/2013
Delayed Branch Openings
All Walden Savings Bank branch locations will be opening at 10 a.m. on Saturday, February 9, 2013.
2/8/2013
Branches Closing Early
Due to the inclement weather, all Walden Savings Bank branch locations will be closing at 3 p.m. on Friday, February 8, 2013.
11/18/2012
FDIC UPDATE
By federal law, as of 1/1/2013, funds in a noninterest-bearing transaction account (including an IOLTA/IOLA)will no longer receive unlimited deposit insurance coverage, but will be FDIC-insured to the legal maximum of $250,000 for each ownership category. For more information, visit http://www.fdic.gov/deposit/deposits/unlimited/expiration.html.
11/14/2012
Hurricane Sandy Recovery Relief
If your family, a friend or business needs information regarding Hurricane Sandy relief the following links may be helpful. Orange County residents and businesses: www.co.orange.ny.us/ , Ulster County residents and businesses: co.ulster.ny.us/execwp/hurricane/ . Businesses may also visit: esd.ny.gov or www.irs.gov.
10/30/2012
Delayed opening Tuesday, Oct. 30
Walden Savings Bank's Corporate Offices, Call Center and all Branch locations, except for the Gardiner Branch, will open at 11:00 AM on Tuesday, October 30. The Gardiner Branch will open at 1:00 p.m. on Tuesday, Oct. 30. If you are unable to make it to a Branch location, we would like to remind you that Online, Mobile and Telephone Banking are still available. While some of us may have made it through the storm with little or no damage, please keep in mind that many of our neighbors have suffered damages. Now is the time when our local communities shine the brightest as we all need to reach out and help with the recovery.
10/28/2012
Walden Savings Bank Closed
Due to the State of Emergency that has been issued for the region, and for the safety of our customers and staff, Walden Savings Bank's Corporate Offices and Branch locations will be closed until further notice. Online, mobile and telephone banking are still available. Please continue to check our website for regular updates and information regarding the re-opening of our Corporate Office and Branch locations.
9/6/2012
New Mobile Website
Walden Savings Bank has launched a new mobile compatible version of waldensavingsbank.com. The site is accessible from most mobile web browsers and iPads. All mobile web banking functions are still available through the new mobile site. The full website can also be accessed from your mobile phone by clicking "Full Website" at the bottom of the mobile homepage.
7/25/2012
Traveling Abroad?
Please let us know when and where you are traveling outside the U.S. Be careful. If you lose your ATM/ Debit Card, or if it is captured in a machine, we will be unable to send you a new card or wire money to you. Walden Savings Bank does not charge a currency exchange fee, although MasterCard® may impose a fee. Walden Savings Bank ATM Cards ARE NOT valid outside of the USA. Due to fraudulent activity, Walden Savings Bank Debit Cards ARE NOT valid in the following countries: Turkey, Ukraine, Russia, Romania, Thailand, Malaysia and Spain.
2/24/2012
Fake FDIC Emails
The FDIC has issued a Consumer Alert after receiving numerous reports of fraudulent emails that appear to be sent by the agency which states “Your ACH and Wire transaction abilities have been temporarily withheld (sic) for your security, because your security version expired.”
1/27/2012
Holiday Upgrade Weekend
Dear Valued Customer, On Friday, February 17, through Monday, February 20, 2012, Walden Savings Bank has planned a technology upgrade. This upgrade will enable us to better serve your banking needs and will provide us with an opportunity to offer new and innovative products and services. Below please find the revised Terms and Conditions for those accounts that will have revisions due to the upgrade. You will also receive an informational mailer approximately two weeks before the upgrade to inform you of important reminders of what to expect during the upgrade weekend. Providing excellent customer service is one of our core values at Walden Savings Bank. Our Customer Call Center will be available from 8:00 AM – 5:00 PM throughout the upgrade holiday weekend to answer your questions. Please feel free to contact them at 457.7700, option 3. In closing, we sincerely thank you for your banking relationship and your patience during the upcoming upgrade. Our best wishes for a prosperous New Year. Very truly yours, WALDEN SAVINGS BANK Derrik R. Wynkoop President & C.E.O. Important Information Regarding Changes to Your Consumer Deposit Accounts Truth-In-Savings Disclosure for all Interest Bearing Accounts:Effective February 20, 2012, the “Effect of Closing an Account” section of the disclosure will be amended to read: If you close your account before interest is credited, you will receive the interest that has been accrued but not yet paid as of that date. Overdraft Privilege Account DisclosureEffective February 20, 2012, the “How Your Overdraft Privilege Works” section of the disclosure will be amended to read: Your Overdraft Privilege allows your account to be overdrawn up to the negative available funds balance of $ 500.00. You will still be charged the normal NSF/Overdraft handling fee, $ 30.00 for each item, as set forth in our fee schedules – the same as if we returned your check unpaid. Any transaction that causes an overdraft of $ 5.00 or less will not be assessed a fee. In addition, you will not be charged more than five (5) NSF/Overdraft fees per business day. Of course, any and all bank fees and charges will be included in your balance. PLEASE NOTE: this means that your overdraft fees for each item and any other fees and charges applicable to your account, when charged, reduce your overdraft privilege limit just like any other item presented against insufficient funds.
1/9/2012
Update Your Financial Records
As we enter 2012, Walden Savings Bank would like to remind our customers that it is always a good idea to annually update your financial records, like your passbook account. If you have a passbook account, stop by any of our branch offices to “update” it and you will be entered into a drawing for a iPad 2. Enter by February 13 and the winner will be drawn on February 14. Also, be sure to ask about the advantages of Walden Savings Bank’s statement savings account. Simply stop by any of our branch offices for more details, or call our customer service at 457.7700, option 3.
11/21/2011
Update Financial Records Annually
The holidays are quickly approaching and so is year-end. It is always a good idea to annually update your financial records, like your passbook account. If you have a passbook account, stop by any of our branch offices for “updating” and you will be entered into a drawing for a $100 gift card that you can use for holiday shopping! It also is a great time to learn about all of the advantages of Walden Savings Bank’s statement savings account. Simply stop by any of our branch offices for more details, or call our customer service at 457.7700, option 3.
9/23/2011
IMPORTANT INFORMATION
The Board of Directors, Officers and Staff of Walden Savings Bank feel it is necessary to address brand confusion in our community regarding the recent name change of Walden Federal Savings & Loan to Hometown Bank of the Hudson Valley. It is very important that you know your bank, Walden Savings Bank, has NOT changed its name. We have purposely maintained the Walden Savings Bank name because it sustains the image and reputation of a community bank that is dedicated and committed to serving the personal and business banking needs of our customers since 1872. We continue to encourage you to use our web site as a resource and tool for web banking. Please ensure you are at the correct site by typing www.waldensavingsbank.com. By entering anything short of this full address, you will end up at the wrong site. If you have any questions, please feel free to call us at 845.457.7700 or visit your branch manager who will be happy to assist you. Thank you for making Walden Savings Bank the Bank of Choice in our community.
1/28/2011
NOTICE OF CHANGES IN TEMPORARY FDIC INSURANCE COVERAGE FOR TRANSACTION ACCOUNTS
All funds in a “noninterest-bearing transaction account” are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010, through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC’s general deposit insurance rules. The term “noninterest-bearing transaction account” includes a traditional checking account or demand deposit account on which the insured depository institution pays no interest. It also includes Interest on Lawyers Trust Accounts (IOLTAs”). It does not include other accounts, such as traditional checking or demand deposit accounts that may earn interest, NOW accounts, and money-market deposit accounts. For more information about temporary FDIC insurance coverage of transaction accounts, visit www.fdic.gov.
12/5/2010
FINANCIAL SCAMS - Don't Be a Victim!
DON’T BECOME A VICTIM! • BE WARY of requests to “update” or “confirm” personal information such as your Social Security Number, bank account and credit card numbers. • TAKE time to research the people or organizations offering a job, loan, deposit, investment or other opportunity involving your money or personal information. • IN GENERAL, assume that any offer that sounds unrealistic or otherwise “too good to be true”-especially one from a stranger is probably a fraud.
11/22/2010
NOTICE OF CHANGES IN TEMPORARY FDIC INSURANCE COVERAGE FOR TRANSACTION ACCOUNTS
All funds in a “noninterest-bearing transaction account” are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010 through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC’s general deposit insurance rules. The term “noninterest-bearing transaction account” includes a traditional checking account or demand deposit account on which the insured depository institution pays no interest. It does not include other accounts such as traditional checking or demand deposit accounts that may earn interest, NOW accounts, money-market deposit accounts, and Interest on Lawyers Trust Accounts (IOLTAs or IOLAs). For more information about temporary FDIC insurance coverage of transaction accounts, visit www.fdic.gov.
11/2/2010
LOAN MODIFICATION SCAMS
DON’T BECOME A VICTIM! •Phony Counselors: They will offer to negotiate a deal with your lender IF you pay a fee. They may request that you make your mortgage payments to them. •Fake “Government” Modifications: They claim to be affiliated with the government. Their documents may use terms like “federal” and “TARP” to seem legitimate. They claim a fee must be paid to use the program. •Bait and Switch: They tell you that by signing loan modification documents your mortgage will be c
11/2/2010
LOAN MODIFICATION SCAMS
•Phony Counselors: They will offer to negotiate a deal with your lender IF you pay a fee. They may request that you make your mortgage payments to them. •Fake “Government” Modifications: They claim to be affiliated with the government. Their documents may use terms like “federal” and “TARP” to seem legitimate. They claim a fee must be paid to use the program.•Bait and Switch: They tell you that by signing loan modification documents your mortgage will be current. •Rent-to-Own: They tell yo
10/6/2010
COUNTERFEIT CASHIER'S CHECKS
HERE ARE SOME PREVENTION TIPS TO AVOID BECOMING A VICTIM OF A COUNTERFEIT CHECK: Inspect the check for additions, deletions, or other alterations; make sure the check figure matches what is written in words; check to see that the account number is not shiny in appearance; make sure the drawer's signature is not traced and contact the financial institution on which the check was drawn to ensure legitimacy by obtaining the telephone number from a reliable source and not the check itself.
9/8/2010
Identity Theft
Following these simple steps to reduce your chances of becoming a victim of identity theft: Never throw away credit card or bank statements, shred them first; be aware of missed bills which could indicate your account has been taken over; be cautious of scams requiring you to provide personal information and don’t give your credit card information over the phone unless you initiated the call.
8/5/2010
Charity Scams
It is often difficult to distinguish between legitimate charities or individuals who may be trying to con you out of money. Thieves will make up names for their charities that sound similar to an existing charity to appear legitimate. Remember, always write a check to the organization and not an individual; Be suspicious if they will only accept cash and ask for financial statements or an annual report.
7/20/2010
Sweepstakes Scams
Here is a tip to identify a sweepstake scam: Posing as legitimate sweepstake companies telemarketers will inform you that you have won a prize. You will be instructed to call an 800 number to claim the prize however; you must pay the shipping and handling or taxes. They may ask you to provide a credit card number to verify your age eligibility. Remember….. • Only the government can tax a prize • If you have won a prize you shouldn’t have to pay anything to receive it • Most of these com
6/29/2010
Fraudulent Email
Please be advised Walden Savings Bank would NEVER request a password change by email. If you receive an email requesting a password confirmation, delete immediately.
6/23/2010
WEB BANKING CUSTOMERS
Please be advised that the WebBanking Login area has been updated with the new look of our Web site. After entering your Login ID, please click the LOG IN NOW button to access WebBanking.
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